At Lixxo.shop, we respect your privacy and are committed to protecting your personal data. This Privacy Policy outlines the types of information we collect, how we use and protect it, and your rights in relation to your personal data when you use our website, https://lixxo.shop/ (the “Site”).
By accessing or using our Site, you agree to the terms outlined in this Privacy Policy. Please read it carefully to understand our views and practices regarding your personal data and how we will treat it.
1. Information We Collect
We collect the following types of personal data from our users:
1.1. Personal Identification Information
- Name
- Email address
- Shipping and billing address
- Phone number
- Payment information (such as credit card details)
1.2. Non-Personal Identification Information
- Browser type and version
- Device information
- IP address
- Location data
- Pages you visit on the Site and your activity on those pages
1.3. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track the activity on our Site. Cookies are small data files stored on your device that help us improve the functionality and performance of the Site, understand how visitors use our Site, and personalize the user experience.
You can adjust your browser settings to refuse cookies or to alert you when a cookie is being sent. However, please note that some parts of the Site may not function properly if you disable cookies.
2. How We Use Your Information
We may use the information we collect for the following purposes:
2.1. Providing and Improving Services
- To process orders and provide the products or services you request.
- To communicate with you regarding your orders, account, or inquiries.
- To customize your experience on the Site, including recommendations and promotions.
- To improve the functionality and content of our Site and services.
2.2. Marketing and Promotions
With your consent (where required by law), we may send you promotional materials, including newsletters and special offers. You can opt out of receiving marketing communications at any time by clicking the unsubscribe link in any marketing email or contacting us directly.
2.3. Legal Obligations
We may use your information to comply with applicable legal obligations, resolve disputes, and enforce our agreements.
2.4. Fraud Prevention and Security
We may use your information to detect and prevent fraud, unauthorized transactions, and other activities that may compromise the security of the Site.
3. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once the data is no longer needed, we will securely delete or anonymize it.
4. Data Sharing and Disclosure
We may share your personal information with third parties under the following circumstances:
4.1. Service Providers
We may share your personal data with trusted third-party vendors and service providers who assist us in operating the Site and providing our services. These third parties may include payment processors, shipping providers, and email marketing platforms. These service providers are required to use your data only to provide the services we’ve contracted them for and are obligated to keep your data secure.
4.2. Legal Requirements
We may disclose your personal data if required by law or in response to valid legal requests by public authorities, including to meet national security or law enforcement requirements.
4.3. Business Transfers
In the event of a merger, acquisition, or sale of all or a portion of our business or assets, your personal data may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.
5. Your Rights and Choices
You have certain rights regarding your personal data, including:
5.1. Access and Correction
You can request access to the personal data we hold about you and request corrections if the data is inaccurate or incomplete.
5.2. Deletion
You may request the deletion of your personal data, subject to certain exceptions (such as when we need to retain the data for legal obligations or business purposes).
5.3. Opt-Out of Marketing Communications
You can opt-out of receiving marketing communications from us by following the unsubscribe instructions provided in the communication or by contacting us directly.
5.4. Data Portability
In certain circumstances, you may request a copy of your personal data in a commonly used electronic format, so that you can transfer it to another service provider.
5.5. Withdraw Consent
If we are processing your personal data based on your consent, you have the right to withdraw your consent at any time. This will not affect the lawfulness of any processing carried out prior to the withdrawal of consent.
To exercise any of these rights, please contact us using the contact details below.
6. Security of Your Information
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to protect your personal data, we cannot guarantee its absolute security.
7. Third-Party Links
Our Site may contain links to third-party websites or services that are not operated or controlled by us. This Privacy Policy applies only to our Site, and we are not responsible for the privacy practices or content of third-party websites. We encourage you to review the privacy policies of any third-party sites you visit.
8. Children’s Privacy
Our Site is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If you are a parent or guardian and believe that we have collected personal information from a child, please contact us so that we can take appropriate action to delete that information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your personal data.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: contact@lixxo.shop